What are the free shipping exceptions? Dan December 05, 2020 16:21 AK, HI, PR and orders outside of the United States are subject to additional shipping charges. Related articles What size should I order? How big are the boxes? How long does the Vitamin C last in my pellets? Need a Replacement or Refund! How do I store my hay? I know I have an account, but it keeps saying my email address isn't registered. Why? Comments 0 comments Please sign in to leave a comment.